place an option
An optional reservation can be made free of charge. As soon as another request arrives for the same date, we will contact you and ask for a final response within 72 hours.
adjustments to the reservation
The final number of guests must be e-mailed to email@example.com 7 days prior to event.
Reduction up to 10% of the number of guests up to 3 working days before the start of your event is free of charge, after which 20% of the calculated costs a person will be billed.
At the time of booking, an arrival time will be discussed for the event / dinner, if the time deviates greatly from this, 35.00 euro's staff costs will be billed a hour.
Payment by invoice
There is a possibility to pay by invoice, then prior to the event Razmataz must have the billing information. With invoices under 500 euros incl. VAT, we will charge an administration fee of 20.00 euro incl. VAT.
The 14-day payment period is valid for all invoices, both deposit and final settlement. If this is not met we will charge 3% charge.
Cancellation, because you'll never know what could happen..
The guest is not authorized to cancel an agreement with Razmataz unless there is an explicitly cancelation in writing agreeing with the simultaneous irrevocable offer of the amounts specified below.
1. No show
In case of no show, the customer will in all cases be required to pay 100% of the reservation value.
When a reservation has been made for having an certain area for a period of time then the cancellation of that reservation will apply as follows:
a. If canceled more than 3 months before the intended time, the guest is obliged to pay 10% of the reservation value to Razmataz.
b. If canceled more than 2 months before the intended time, the guest is required to pay 15% of the reservation value to Razmataz.
c. If canceled more than 1 month before the intended time, the guest is required to pay 35% of the reservation value to Razmataz.
d. If canceled more than 14 days before the intended time, the guest is required to pay 60% of the booking value to Razmataz.
e. If canceled more than 7 days before the intended time, the guest is obliged to pay 85% of the booking value to Razmataz.
f. If canceled less than 7 days before the intended time, the guest is required to pay 100% of the booking value to Razmataz.
Of course, we sincerely hope that all of the above is not necessary, but unfortunately we have to make certain measures